We are pleased to announce that after our recent CQC inspection our Home Care Service was rated good.  The visit was conducted on the 19th of March 2019. 

We are rated against 5 key questions by CQC and here are some of the things our clients had to say about us:

  • Is the service safe?

"Yes, I do feel safe when they[staff] are here. I don't know what I would have done without their help."

  • Is the service effective?

"I am really impressed with [staff], they have a good knowledge of what they are doing."

  • Is the service caring?

"Yes, the carers make sure they respect my privacy when they come in or also when they are helping me."

  • Is the service responsive?

"I have been using the agency for nearly ten years. They are very good. The staff are very experienced, and the care is very good." A relative told us, "The carers do a lot for my [family member] and they do a good job."

  • Is the service well-led?

They told us the manager was approachable and doing a good job at ensuring people needs were fully met. One person told us, "I am more than happy with them [the service]."

We would like to thank all our staff and volunteers for the amazing job they do and for helping Tapestry to deliver a service we can all be proud of.

You can see the full report that was issued on the 13th of April 2019 by clicking the button below

Our Latest Report

For more information you can visit the CQC website https://www.cqc.org.uk/